Report an Issue

Having trouble with the Eldrive app? We're here to help! This form allows you toquickly report any issues you encounter while using the app.

Before you report:

  • Check our Help Center:
    Many common issues can be resolved by reviewing the FAQ. You can find them within the app or by visiting our Help page.
  • Restart the app:
    Sometimes, a simple restart can fix temporary glitches.

Ready to report?

Please fill out the form with as much detail as possible. This will help us identify and resolve the issue faster.

Additional Notes:

  • You can expect a response from our support team within 24 business hours.
  • For urgent issues, please contact our customer support line at +359 2 419 3476 available Monday-Friday, 9:00 AM - 5:00 PM CET).
Email
Date of Issue (format must be YYYY-MM-DD)
Station ID (if applicable)
Describe the Issue:
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We'll  investigate the issue as soon as possible.
Thank you for your patience and cooperation!
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