User Safety Guide
How to use Eldrive chargers correctly and what to do in case of an incident or emergency.
Health & Safety
We at Eldrive take your health and safety critically important to us. From the way we design and install our charging stations to how we monitor and maintain our network, safety is built into every step of the journey.
Our chargers are developed and operated in line with applicable country-specific and EU health and safety legislation, as well as industry best practices. We regularly inspect our infrastructure, train our teams, and continuously improve our processes so that every charging session is safe, simple, and stress-free.
To help you charge with confidence, we have created three easy-to-follow User Safety Guides applicable for Bulgaria, Lithuania and Romania, available in our mobile apps and here on this page. They explain how to use our chargers correctly and what to do in case of an incident or emergency.
Select your country to download the official Eldrive User Safety Guide.
How to use Eldrive chargers correctly and what to do in case of an incident or emergency.
Safe charging steps, cable handling basics, and incident / emergency actions.
Charging guidance and what to do in case of incident or emergency in Romania.
Country-specific references aligned with applicable EU and national health and safety requirements.