Health & Safety

Charging with confidence starts with safety.

We at Eldrive take your health and safety critically important to us. From the way we design and install our charging stations to how we monitor and maintain our network, safety is built into every step of the journey.

Our chargers are developed and operated in line with applicable country-specific and EU health and safety legislation, as well as industry best practices. We regularly inspect our infrastructure, train our teams, and continuously improve our processes so that every charging session is safe, simple, and stress-free.

To help you charge with confidence, we have created three easy-to-follow User Safety Guides applicable for Bulgaria, Lithuania and Romania, available in our mobile apps and here on this page. They explain how to use our chargers correctly and what to do in case of an incident or emergency.

We encourage all drivers to review these guides and the legal framework below — because a better, cleaner future for mobility must also be a safer one.

User Safety Guides

Select your country to download the official Eldrive User Safety Guide.

Bulgaria

User Safety Guide

How to use Eldrive chargers correctly and what to do in case of an incident or emergency.

Lithuania

User Safety Guide

Safe charging steps, cable handling basics, and incident / emergency actions.

Romania

User Safety Guide

Charging guidance and what to do in case of incident or emergency in Romania.